Question 1

How much do managed IT services cost in Fredericton?

Accepted Answer

Managed IT services in Fredericton typically range from $150-500/month per user depending on your needs. At LogicPros, we offer flat-rate pricing with no surprises - you pay one predictable monthly fee that includes 24/7 monitoring, unlimited support tickets, cybersecurity protection, and regular data backups.

Question 2

What's included in managed IT services?

Accepted Answer

Our managed IT services include: 24/7 network monitoring and maintenance, unlimited help desk support, cybersecurity protection and threat monitoring, regular data backups and disaster recovery, software updates and patch management, and proactive issue resolution before problems impact your business.

Question 3

Do I need managed IT if I'm a small business?

Accepted Answer

Yes - especially if you're a small business. Without IT support, one ransomware attack or data loss incident can shut you down for days or permanently. Managed IT is cheaper than hiring a full-time IT person and gives you enterprise-level protection at a fraction of the cost.

Question 4

How quickly can you respond to IT issues?

Accepted Answer

We provide same-day response for urgent issues during business hours. Critical problems (like server outages or security breaches) get immediate attention. Most support tickets are resolved within 2-4 hours, and we're available 24/7 for emergencies.

Question 5

Can you work with our existing IT setup?

Accepted Answer

Absolutely. We integrate with your existing systems - whether that's Microsoft 365, Google Workspace, on-premise servers, cloud services, or a hybrid setup. We'll assess your current infrastructure and make recommendations for improvements, but we work with what you have.

Managed IT Services for New Brunswick Businesses